A portfolio of some of my most recent and relevant tasks as a B2B SaaS (software-as-a-service) Product Marketing Manager at Hiver
Hiver is the world's first Gmail-based help desk for customer service teams. It helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. It's the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail. It helps teams collaborate better and make sure all queries are answered on time by the right people. More than 1,500 companies of all sizes from over 30 countries use Hiver every day to manage their customer communication, some of which include Canva, Vacasa, Miro, Upwork, Flexport, Harvard University, and Kiwi.com.